terms and conditions of HSI

Terms and Conditions

This is a legal and binding agreement between you - Customer, and HSI – Human Success International. By signing up with HSI Program, Customer agrees to all of the terms and conditions of this agreement. If Customer does not agree to these terms, activation of the Human Success account will cease. Joining the Human Success International. By filling out the signup form you will agree to become a customer and are bound by the terms of this agreement. Your participation in the Human Success International.is solely to get a HSI product in addition to receive a commission on products purchased by your referral individuals joining under you in your Human Success Tree. By filling out the signup form you acknowledge that you have read the terms and conditions, understand, and agree with them.

Term of the Agreements:

The term of this Agreement will begin upon your acceptance of Joining HIS, Human Success International and will end when terminated by either party. Either you or HSI may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. You are only eligible to earn commission on sales under your Human Success tree occurring during the term.

HSI reserves the right to change any of these Terms & Conditions for any reason deemed fit and at its discretion. 

Overview.

Upon signing up for Human Success International of HSI, all customers agree to comply with HSI Terms and Conditions. The spirit of this policy is to ensure our customers Joining HSI with regard to the rights of other HSI Customers, conform to the requirements of HSI applicable legislation.
These terms will begin upon your signup with the HSI Human Success International and will end when your Human Success Account is terminated. The terms of this agreement may be modified by HSI at any time. If any modification to the terms is unacceptable to you, your only choice is to terminate your Human Success Account. Your continuing participation in the Human Success International. will constitute your acceptance of any change.

BECOMING A HSI CUSTOMER.

To signup, Customer of HSI. must be at the legal age in one state or country.
HSI reserves the right to accept and/or reject Customer referred without providing any reasons or explanations on such rejection. HSI will not entertain any appeal on rejected cases.
HSI Customer is not an employee, agent, representative, or franchisee of HSI, and agrees not to incur any obligation, debt, and expense on behalf of, or in the name of HSI and its websites. He/she is only authorized to purchase products from HSI and/or refer new Customers to HSI in accordance with the Terms & Conditions stipulated herein. All Customers of HSI are eligible to benefit from commissions and/or bonuses in accordance with the Human Success International.
Payment of all taxes and/or tariffs applicable will be the responsibility of the Customers in their respective countries. There is currently no annual customer/ member fee and Customer administration fee. These fees, however, may be added in the future at HSI sole discretion.

RESPONSIBILITIES OF A CUSTOMER.

HSI expects its customers to market products and the Human Success International. ethically, professionally, honestly and fully to all HSI potential customers.
HSI is against Customers who sell or promote to other Customers with similar or competitive products or services or recruit or enroll other Customers in any other network-marketing programs or company.
Customer understands that although customer may refer other customers into the HSI Human Success International., the Program does not allow Customer to profit solely from the activity of referring other Member/Customer. Commissions are paid only for entering Human Success International.. No one has made any promise or guarantee that Customer will derive any specific income or profit as a Customer. Customer understands that any income Customer earns in HSI. is determined by Customer's personal activity as an independent Customer and company's universal Human Success Step commission plan. Customer understands that product sales commissions shall be paid only to the qualified Customers and to his or her Dow- line and Up-line. Customer shall not make any income representations except those set forth herein or otherwise specifically set forth in official www.Humansuccessint.com Web site. Customer also understands that the incomes as displayed on site, are only an indicative of your potential earnings and are no guarantees.
HSI prohibits demonstration of unrealistic income figures and false statements to create temptation to recruit new customers.
There are no limitations on territories or franchises to the Human Success International and no restriction as to the location of HSI Customers who can refer as many new customers, but all Customers are personally responsible for their own decision and must satisfy all laws and regulations applicable in their respective countries.

ORDERING OF PRODUCT.

All products should be directly ordered from HSI. HSI system identifies the respective Customer according to the Human Success Account name. All purchase orders must be accompanied with a Human Success Account name.
Customers are responsible for their decision on purchase with HSI. Providing password to the new customer is the responsibility of introducer after the confirmation of order. To assure Human Success International’s payment on weekly and daily basis, the cut-off date for confirmed order is fixed at mid-night on Sunday. Order confirmation received after this time shall be considered for the following week and shall be calculated accordingly.
Customers could order their products by making full payment or through the purchase of HSI Easy Payment Plan.

Full Payment.

A customer who has paid in Full Payment Plan would receive the product within the time stipulated herein and would be assigned a Human Success Account in accordance to the purchase page description.

HSI Easy Payment Plan.

To provide flexibility, HSI allows Customers to place an order through HSI Easy Payment Plan. Placement of an order through HSI Easy Payment Plan and /or Commissions earned will entitle Customers to HSV which may be used to redeem a Product from HSI.
There is a limit as to the number of Human Success Accounts a Customer can obtain to maximum "3" Human Success Accounts in a single Human Success Tree. However, HSI strictly prohibits any Customer from obtaining a large or an unreasonable quantity of Human Success Accounts for the purpose of manipulating or disrupting the Human Success International.
HSV is not transferable and carries an expiry period of 20 years from the date of sign-in. Please note that if HSV are not used over a period of 20 years you may not be able to utilize them for your product purchase however your HSI account never gets expired and there are no yearly renewal charges for your Human Success Account.
Customers keep getting their commission as per the growth of their tree for indefinite period.

CONFIRMATION OF PURCHASE ORDER.

All orders shall be stored or placed in the system until the account information of the customer is verified and scrutinized for fraud or bunching, and commission will be released on the first cut off day. Any cash payment to HSI is the responsibility of country agent and not the individual customer. Upon confirmation of cash payment received by HSI, the respective Human Success Account Country Agent (Sender) would be credited and order would be confirmed by the Agents using their cash statement or Human Success E-Card.

PAYMENT TO HSI.

Any Cash Payment to HSI is the responsibility of the country agent only.
HSI accepts payment from Authorized Country Agents remitted via Telegraphic Transfer (T.T.) to the designated HSI accounts as described in agent’s agreement.
If the Agent fails to include the mentioned bank charges, HSI reserves the right to deduct from the commission earned or withhold such order until the mentioned bank charges are remitted to HSI. Incase of payment method, If customer fails to enter exact amount or sends it without mentioning proper subject details, etc, payment will be kept on hold till proper amount is received.
Agent is responsible to ensure that the Telegraphic Transfer (T.T.) reaches HSI account in good order, and HSI is not responsible for any Telegraphic Transfer (T.T.) Transfer not received or misplaced during transition.

PRODUCT REDEMPTION.

HSI Customers are allowed to use their HSV to offset the purchase price in accordance with the retail price of the desired product.
HSI Customers reserve the right to purchase their desired product by making Full Payment to HSI at any time. HSV can be used to redeem Product from HSI through on-line redemption link provided at HSI website. A customer is required to pay the balance (after deducting the HSV) to Human Success International Commission.
HSI Customers could also use their earned commission and adjust it against the redeemed product.

DELIVERY OF PRODUCTS.

Delivery of Product is made within 2 – 4 weeks from the date of official confirmation of order or redemption. (Subject to the country's Law).
HSI and their Agents are using a reliable courier services for the product delivery. Delivery charges will have to be paid by the customer at the time of purchasing/redeeming the product that can range from Pts1 to Pts5 as per the customer's region. HSI will not be responsible of all the local duties, custom taxes or VAT levied upon customer per their country's respective law.
Product delivery charges can be paid through the following options:
Value Cards: Value cards are available in various denominations at the time of signing up. A customer can pay the delivery charges by purchasing a value card or using the value card of another customer to compensate for the delivery charges of the product Human Success Bank: Customer can also pay the delivery charges (charges vary from region to region) for new customer that is being introduced by them by the funds available in their own Human Success Bank. Also, someone else's Human Success Bank can also be utilized at the time of sign up to pay for the delivery charges. Products that have been returned to HSI due to customer's incorrect mailing address, telephone number or any other reason such as an absent customer etc will cost the customer delivery charges + Admin reshipping charges (vary from region to region) if the customer requests for a re-shipment of the product.
Whether the customer wishes to get his product reshipped or not, his account will be deducted with the custom charges paid on his behalf by the courier for any reason that leads to the return of the shipment to the sender. If the customer's account doesn't sufficient balance, it will be credited with negative balance which will be replenished from any other financial transaction or commission earned by the customer.
In case of unavoidable circumstances when HSI is unable to deliver the product as shortage of product or product discontinuation, HSI has right to replace the requested product with any of its existing products with same or higher value without any notice to customer.
Exceptional cases where HSI products cannot reach the destination due to severe or complex Customs rules and regulations, the customer will have to acquire the product themselves from the nearest territorial service centre or an authorized agent. HSII will not be responsible for the traveling or any other expanses borne by the customer to acquire their product in that case.

HSV.

HSV are offered to Customer from HSI, Human Success International and such HSV are not transferable unless all products are redeemed from each active Human Success Account.
HSV can be used to redeem the HSI Products, or after a Redemption of one product these HSV could be used at 50% of value to buy Human Success E-Cards.
HSV can not be exchanged with Human Success E-Cards unless customer has received at least two HSI exclusive product from an active Human Success Account and is valid indefinitely.
HSV are transferable for the customers who have redeemed all available products from HSI and have accumulated Pts300 PVs in their HSV's statement. The HSV Transfer Link will become inactive automatically as soon as the number of PVs are less than Pts300

CANCELLATION OR EXCHANGE OF PRODUCTS REDEEMED.

Customer's account is debited by 10% of the product value. In case of cancellation of any confirmed redemption order however cancellation of the order is only possible if the product is not dispatched before cancellation notification reaches HSI.

TRANSFER OF Human Success Account.

INHERITABILITY:
The HSI Human Success Account, like any other business or asset. The Human Success Account is fully transferable in accordance with the terms of nominee, or in the absence of nominee on record, it passes to heirs pursuant to the applicable interstate succession laws.
Ownership Transfer of any individual Human Success Account is not allowed, Transfer of ownership of Human Success Account can be made online through Human Success Messenger support and will cost Pts15.

COMMISSION PAYMENT.

All newly confirmed orders are processed by HSI on weekly and daily basis HSI pays the commission to qualified Customers in the following manner:
a. Commissions earned shall be paid within week and daily from the sales cut-off date. Your weekly commission is automatically deposited to your Earned Commission Bank (Statement), however Customers can request for a Telegraphic Transfer (T.T.) or Company's Cheque , the admin fee of minimum Pts15.00 for per T.T. or cheque or 4% of amount requested (Which ever is higher) will be deducted from the respective

Customer Earned Commission Bank.

Due to a wrong bank or residence address If any T.T. or cheque is returned to HSI, A fee of Pts15 for T.T. and Pts15 for cheque sent through courier service will be charged for second delivery.
Minimum amount to request for a T.T or Cheque is Pts200 and Maximum amount allowed per transaction is Pts1000..

TRANSFER FUND.

HSI has provided freedom of fund transfer to its customer from one account to another for customer’s convenience, misuse of this service may result in suspension of Human Success Account. Make sure you know the Customer you are getting funds from, through Transfer Fund option. Company has the right to suspend all the accounts that are involved in the illegal transfer transactions. As a Customer of HSI, you are responsible for any funds transferred in and out of your account The Company will not accept excuses such as unable to locate the Customer who sold you the funds. Its your duty to inform HSI If you find that funds have been transferred in or out of your account without your knowledge. The Company will suspend all the accounts involved in the transfer transactions until the full amounts have been recovered by the victim.

CUSTOMER CONDITION.

You are responsible for any and all Content that you send to HSI. You may not use the Site or other Offerings or any information that you get from the Site or other Offerings to:
Interfere with any HSI Customer’s Down-liners or Up-liners or misuse of HSI Site or other Offerings are prohibited;
Conduct any unlawful activity is prohibited;
Intentionally solicit or harm minors in any way prohibited.;
Misrepresent your own identity or any affiliation that you may have is prohibited;
Alter or remove any copyright, trademark or other proprietary rights notices; “frame”, “mirror” or “deep link” any part of the Site or other Offerings without our prior written authorization is prohibited;

ADVERTISING AND PROMOTION.

Customers are not allowed to advertise HSI product, use any literature written/recorded or any other promotional materials that may implicate the Company in any manner.
Customer may request in writing to HSI for approval to be granted for any advertising or promotional exercise for which copies of the materials must have been submitted to HSI for written approval prior to the said exercise via authorized Agent/Dealer.
Self created literature regarding the product and

SECURITY.

Each Customer must keep HSI HUMAN SUCCESS ACCOUNT passwords and other security access information confidential and notify HSI, promptly if the customer believes that the security of an account has been compromised. HSI. has taken reasonable steps to protect the security of online transactions. HOWEVER, HSI. CANNOT AND DOES NOT WARRANT SUCH SECURITY AND WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES RESULTING FROM ANY SECURITY BREACHES.

HSI Notifications Service.

HSI Notification Service is a definitive mean to safeguard a customer's account from possible unwanted or unauthorized intrusions. By means of HSI Notification Service, customers can monitor transactions and activities performed in their accounts by frequent email notification to their primary email address.
HSI Notification Service subscription is mandatory for customers who have earned Pts5 or above from HIS and will automatically be subscribed to them once they have crossed the Pts300 earning barrier, but it can also be manually activated by new customers despite of their earning count.
HISI Notification Service has an annual subscription fee of Pts10. If a customer does not have sufficient funds in his account, the service will still be subscribed to his account and the negative balance will be compensated when the customer's account receive funds from any source.
By activating this service user gets notification email for any or all below mentioned activities in their account as per their selection.
A: Login to Human Success Account
B: Locking/Unlocking of Human Success Account
C: Any transaction performed in Human Success Account
Note: Customers are strongly advised to use a valid email address as their primary email address since all notifications will be sent to the customer's primary email address.

Dormant Customer Policy.

HSI for the sake of customer's account safety will label any account as a Dormant Account if no activity of any kind get registered in that account for a period of 12 months.
Any account can be labeled as a Dormant Account as long as long as the system does not detect activity of any sort including no sign in for 12 months.
The Dormant Account will not be deleted but will be locked after the fulfilling the criteria. This will be done to safeguard the contents and information stored in the customer's account.
If a customer wishes to reactivate his dormant account, it will be reactivated in return of customer's national ID (used in the profile at the time of signing up) and Pts1 as the reactivation fee.
Any account that remains Dormant for period of 2 years or above will become a property of HSI. HSI will do what it sees fit with that account and if a customer wishes to reclaim that account, it is at HSI discretion to entertain the customer's request or not for negotiations.

GENERAL BUSINESS ETHICS POLICY.

HSI seeks to conduct its business in a professional, ethical and credible manner and expects all its employees, representatives and customers to do likewise.
Customer understands that cross sponsoring, cross recruiting and cross line jumping is prohibited in HSI and may result in the imposition of penalty, as more fully set forth hereafter, but may include immediate termination of this Agreement. "Cross sponsoring" means soliciting Customer or any closely related person or entity into a down-line different from the existing down-line for that Customer. "Cross recruiting" means soliciting Customer, or a closely related person or entity, into any MLM company. "Cross line jumping" means a Customer or any closely related person or entity voluntarily becoming Customer that is not under same up-line as the one in which the Customer was enrolled earlier. A "closely related person or entity" is any person in the household of the Customer (e.g. spouse, son, daughter, parent living in the same household) or partnership, which is controlled by the Customer Any action, activity that may cause, is likely to cause, is intended to cause HSI, its customers the loss of good reputation or that is detrimental to the business interests of HSI shall be considered an unethical practice and will result termination of customer’s Human Success Account. An unethical practice includes the offer of an inducement for a customer from one up line in one genealogy to cross-over to another up line in a different genealogy. When using any e-mail address provided to you on or through the site or other offering, you agree not to transmit to any person or entity any Content that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, vulgar, obscene, harmful, harassing, tortuous, invasive of another’s privacy, hateful, or is racially, ethnically or otherwise objectionable, or is subject to an agreement of confidentiality, or infringes upon our or any third party’s intellectual property or other rights; any non-public information about any company; any trade secret; any computer code, files or programs (for example, a computer virus) designed to interrupt, destroy, compromise the security of or limit the functionality of any device.
spamming is strictly prohibited. Spam is defined for this purpose as sending an unsolicited message to any persons, entities, newsgroups, forums, e-mail lists or other groups or lists unless prior authorization has been obtained from the e-mail recipient who explicitly permits sending e-mail communication to them, or unless a business or personal relationship has already been established with the e-mail recipient. IF YOU ARE “SPAMMED” BY SOMEONE WHO IS SELLING OR DESCRIBING HSI PRODUCT OR BUSINESS OPPORTUNITY, PLEASE CONTACT US AT admin@Humansuccessint.com PROMPTLY SO THAT WE MAY TAKE APPROPRIATE ACTION.
the use of false headers in e-mails or falsifying, forging or altering the origin of any e-mail in connection with HSI and/ or its product and services is prohibited.
if a person or entity indicates that they do not want to receive e-mail, you agree not to send e-mail to such person or entity. If a person initially agrees to receive e-mail, but later asks to stop receiving e-mail, you must abide by that request.
HSI prohibits engaging in any of the foregoing activities by using the service of another provider, remailer service or otherwise Any complaint against another customer must be directed to HSI Management for investigation to determine the truth of the allegation. The decision of HSI Management is final and conclusive.
Any complaint against customers sending abusive language or religious violation words, or offers made for pulling a member from one genealogy to another on HSI Messenger would be considered serious violation of HSI business ethics and result in permanent cancellation of the customer's Human Success Account without any notice, as all messenger communication is closely monitored and recorded by HSI admin.

TERMINATION OF CUSTOMER.

Customer may voluntarily terminate this Agreement by sending written notice at any time for any reason. If Customer terminates this Agreement that Customer shall not be allowed to become a Customer again for a period of one (1) month. If Customer re-joins on-line in violation of this policy then that Customer shall be terminated and Customer shall not be allowed to earn any commissions from the new position,
HSI reserves the right to terminate a Customer who is found in violation of these Terms and Conditions or any statutory law in the respective country and/or regulations that pertain to the business of HSI and such termination may result in HSI exercising its right to pursue reasonable legal recourse.
If Customer breaches any of the provisions of this Agreement, violates any applicable law or regulation or engages in any false, misleading or unfair trade practice, including but not limited to, making misleading income representations or making promises to potential Customer that can not be kept by Customer, (herein called "Violation") any such Violation is grounds for the imposition of penalty, as more fully set forth hereafter. The Company may suspend Customer, including suspension of checks earned at the time, pending investigation of any alleged Violation.
Customer shall be given notice of the alleged Violation by e-mail, fax or other rapid method of communication and shall have seven days thereafter to respond in writing (verbal response will not be considered) to any alleged Violation (s), failing which, the Company can consider the allegations to be true. (It is Customer’s responsibility to see that Company receives the response, with supporting documentation, if any, within the seven-day period.) If at the end of the investigation it is determined that Customer is to be penalized, the date of the imposition of the penalty can be, at the Company's option A Customer found in breach or violation of these Terms and Conditions may be subject to disciplinary action by HSI, which may include limitation of Customer's right or the outright termination of his/her accounts
A Customer wishing to appeal a disciplinary action must do so within fourteen (14) days from the date of disciplinary or termination notice, after which the disciplinary or termination action shall be considered as final and conclusive. It is the goodwill of HSI to review any appeal and to consider any other appropriate action. HSI shall promptly notify the Customer of its decision, and the HSI decision shall be final and not subject to further review. In all termination cases, the affected Customer shall lose all rights to his/her referred Customer and shall no longer be entitled to receive benefits stipulated in HSI, or any other compensation whatsoever from HSI.
Signing up additional Human Success Accounts for” Bunching “ purpose to earn unrealistic sales commission is expressly forbidden and subject to suspension or termination of Human Success Account. A Customer or Referrer who repeatedly and deliberately manipulates the submission of new sales not in accordance with natural development and which can result in an un-natural burden to the company, shall have his/her Human Success Account suspended and this may lead to his/her permanent termination.
A Customer or Referrer shall face termination if found manipulating the placement of HA or manipulating the confirmation of an order which violates the policy of HSI which says that a HA should be confirmed immediately and password must be passed on to a new Customer as soon as payment has been received. New Customers are advised to ask for their password from the Referrer and change their password immediately to avoid possible hacking and fraud activities.
Customers exceeding more than three HA (Human Success Accounts) in one particular tree violate the HSI policy of holding maximum three Human Success Accounts in one particular tree. Such customers will result in getting their accounts seized permanently.
The failure by a customer to meet or follow any of the above Terms of Use or who may be in breach of applicable law is grounds for account deactivation. HSI will be the sole arbiter as to what constitutes a violation of the Terms of Use. HSI reserves the right to remove any account without prior notice. When HSI becomes aware of an alleged violation of its Terms of Use, HSI will initiate an investigation into the alleged violation. During the investigation, HSI may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, HSI may, at its sole discretion, restrict, suspend, or terminate a customer's Human Success Account and/or pursue other civil remedies. If such violation is a criminal offence, HSI will notify the appropriate law enforcement authorities. HSI does not issue credits for outages incurred through service disablement resulting from Terms of Use violations. In such an event HSI will not be liable for any loss suffered by the customer as a result of the suspension of their services. HSI customers agree to indemnify and hold harmless.

CUSTOMER DETAILS, DATABASE.

HSI allows its customers to change and update the customer details at anytime on their own. HSI provides tools for customers to fully manage their Human Success Account, commission receivables, personal details update, personal and group sales activities.

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